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Guarantee instruction

We guarantee 1million cycles for the automatic sliding door motors.

For other motors, we guarantee at least one-year warranty.

During the guarantee period, we will repair or compensate by free if the malfunction is caused by the quality of our product.

The standard of operation and environment should comply with the product specification.

Malfunctions caused by the following reasons are out of the scope of our guarantee:

a. Malfunctions caused by abused operation

b. Malfunctions caused by other artificial factors like move or tear down in proper motion, or collision, etc.

c. Energy reduce caused by wet environment and dust

d. Malfunction caused by uncontrollable natural force.